About Us

Our care team is what makes the difference

Our key Health care people

We pride ourselves on providing the best clinical care for Sydney's residents

About Homewood Care

Family-owned for over 50 years, with a proud and rich history of caring for the elderly.

Being a family-owned company, it’s in our DNA to build strong connections and treat everyone like family. We combine down-to-earth friendliness and warmth with exemplary residential aged care in two beautifully appointed homes (located on one site).

We aim to create the sense of easy-going comfort and security you’d find in a family home. We encourage strong family ties. Our friendly and professional team creates a family bond with all residents in our care.

We strive to provide the best care, food and lifestyle activities to ensure our residents are happy, safe and comfortable.

We offer family hospitality and warmth and show respect and consideration for who you are. We acknowledge and celebrate different backgrounds and cultures.

We value our team (link to Our People page), which works like a close-knit family to support each other to deliver their best.

Our individualised approach to care, catering and lifestyle is delivered in warm, open and family-oriented home. We are a fully accredited, COVID-free aged care service offering high care, delicious chef-prepared food cooked freshly onsite and enjoyable lifestyle programs 7 days a week.

Homewood is a registered NDIS provider.






Now, their sons and nephews, Tom and Michael Pembroke, are the third generation of the family to be involved in the family business. They work onsite to welcome new residents, families, visitors and staff to Homewood, and assist with enquiries about the home.


Tom was recently inducted into the long-distance swimming Hall of Fame, being the youngest person to have ever completed the 7 Channel Swim- a wonderful achievement that reflects the spirit and passion of the Pembroke family.

We are proud to say at Homewood Care, we’re family!

Our team consists of highly skilled aged care operators

Chief Executive Officer

Kerrie Alford

Profile

-      Age Care Facility Operations Management.

-      Kerrie has worked in the position as CEO for Homewood Care from 2005 – 2019. After a short break Kerrie returned to the position as CEO in 2021. (During Kerrie’s tenure with Homewood Care the organisation expanded from a 68 bed nursing home to a 124 bed aged care facility across two homes.)

 

Age Care Experience

-       Extensive experience in providing aged care in a residential setting, for more than 30 years, Kerrie has held several positions:

-       Regional Director of Nursing for Uniting Care

-       Compliance Manager for Bupa

-       CEO for Homewood Care

-       Residential age care development including the design and construction of greenfield Homewood Gardens and $12 million redevelopment of Homewood facility.

-       Management and operations experience including over 15 years managing Homewood Care as CEO.

-       Financial and operational management through development and compliance with business plans and budgets.

-       Business growth and expansion planning.

-       Management of documentation systems and governance reporting.

-       Comprehensive compliance and accreditation experience resulting in continuous positive outcomes.

-       Homewood Care has been successful in meeting all regulatory compliance standards whilst under Kerrie’s stewardship. 

                                                                                                       

Education

-       Bachelor of Health Science, Aged Care

-       Masters Degree in Business Administration

-       Diploma in Occupational Health Management

-       Nurses’ registration and ongoing education records are current.


Care Manager

Sushma Ghimire

Sushma Ghimire (Senior Care Manager)

 

image of Michael Pembroke at Homewood Care in Sydney

Business Director

Mikey Pembroke

Michael Pembroke (Business Director)

(refer https://www.linkedin.com/in/michael-pembroke/)

 

Profile

Son and nephew to the proprietors, Michael’s presence is a continuation of the family-owned and operated business and represents the family’s 3rd generation involvement. Active in raising money for various charities and social causes, Michael embodies the proud and rich history of Homewood Care in caring for those in need.

 

Age Care Experience

-       Over 5 years’ experience at Homewood.

-       Management of Homewood Care operations.

-       Management of Homewood Care general business.

-       Headed successful operations portion of accreditation for Homewood in 2021.

-       Has been instrumental in implementing significant changes during the COVID pandemic including:

+ key personnel structure review;

+ general staff roster review;

+ capital upgrades including hardware and software systems;

+ inhouse billing;

+ biometric payroll system;

+ company rebranding including website;

+ establishment of social media presence (Facebook/Instagram).

-      Michael ensures that Homewood Care is obtaining the best value for money from its suppliers through constant service contract review and appraisals whilst continuing to explore new business opportunities.

 

Education

-       Bachelor’s Degree in Communications, Charles Sturt University


image of Tom Pembroke at Homewood Care in Sydney

Customer Service And Public Relations Manager

Tom Pembroke

Tom Pembroke (Customer Service Manager)

(refer https://www.linkedin.com/in/thomas-pembroke-13958163/)

 

Profile

Son and nephew to the proprietors, Tom’s presence is a continuation of the family-owned and operated business and represents the family’s 3rd generation involvement. Tom is a proud member of our community and currently runs complimentary fitness classes in the afternoon for both our staff and the wider Bexley community.

 

Age Care Experience

-      Over 2 years experience.

-      Customer Service Manager.

-      Lifestyle/Additional Services & Administration Manager.

-      Experienced in roster management.

-      Management of lifestyle services has resulted in significant and growing revenues in this area of the business whilst Tom’s customer relations, marketing and social media management ensures Homewood Care has established and now maintains a waiting list. He excels with residents as well as their family and friends ensuring resident and carer satisfaction.

-      Tom is very proud of his 4.9 customer satisfaction on Google and his firsthand involvement in the Homewood Care lifestyle can be clearly gleaned from his social media postings.

 

https://www.facebook.com/homewoodcare

 

https://www.instagram.com/homewood_care/

 

Education

-       Bachelor of Law Degree, New England University.

-       Bachelor of Education, Sydney University

* While completing these degrees, Tom also became the youngest person in the world to swim the Oceans 7 https://longswims.com/oceans-seven/


Proprietor & Director

Andrew Pembroke

Profile

-      Age Care Operations, Management & Development

-      Specialist Anaesthetist at The Mater, Hunters Hill and Hurstville Private Hospitals & 20 years in the public hospital system including Royal Prince Alfred Hospital.

 

Age Care Experience

-      Board member and co-owner since 1981 with over 40 years industry experience.

-      Lived onsite with young family for several years and has had an ongoing direct involvement in management and operations of the age care facilities.

-      Residential age care development including the design and construction of greenfield Homewood Gardens and $12 million redevelopment of Homewood facility.

-      A doctor for nearly 40 years, Andrew’s guidance and leadership in advising and directing the clinical care teams is pivotal to the long-term success of Homewood in providing quality care to residents and ensuring ongoing accreditation compliance.

-      Member of the Board, Advisory Committee, Clinical Care Committee and Weekly Management Meetings.   

 

Education

-       Bachelor of Medicine, Bachelor of Surgery (MBBS) University of NSW 1986

-       Fellowship of the Australian and New Zealand College of Anaesthetists (FANZCA) 1995.

 

Organisational Memberships

-      Australian Medical Association (AMA)

-      Australian Society of Anaesthetists (ASA)

-      Australian and New Zealand College of Anaesthetists (ANZCA) - including maintenance of their Professional Standards and Continuing Medical Education program.

 


Proprietor & Director

Damien Pembroke

Damien Pembroke (Proprietor & Director)

(refer https://www.linkedin.com/in/damien-pembroke-3995aa16/)

 

Profile
-    Age Care Operations, Management & Project Development.

-      Lawyer specialising in Commercial Law (including M&A's, Product Licensing and Corporate Regulation).

 

Age Care Experience

-      Board member and co-owner with over 38 years industry experience.

-      Has direct input in the operations and development of the age care facilities.

-      Residential age care development including the design and construction of greenfield Homewood Gardens and $12 million redevelopment of Homewood facility.

-      Previously held role of Managing Director.

-      Commercial Lawyer for over 28 years, Damien brings a wealth of commercial, legal and regulatory experience through his experience as a managing director, director, non-executive directorships and appointments as company secretary and corporate counsel for numerous national and multinational companies.

-      Member of the Board and Advisory Committee.

 

Education

-       Diploma in Law, University of Sydney

-       Intellectual Property & Commercial Law Extension Degree Studies, University of Technology

-       Admitted as Solicitor of Supreme Court of NSW 1993

-       Admitted as Solicitor of Supreme Court of England & Wales 1994

-       Current NSW Practising Certificate

 

Organisational Memberships

-      The Law Society of NSW

 

Social Memberships

-      Royal Prince Edward Yacht Club

-      Royal Automobile Club of Australia

-      North Bondi Surf Life Saving Club


 



Vision

We're Family. We deliver with CARE - Compassion, Accountability, Respect and Excellence

Mission

We are committed to optimise delivery of care services to our residents, representatives and staff. We support dignity and choice to facilitate a fulfilling quality of life.

Values

image of Patrick Luy at Homewood Care in Sydney

Caring

Empathy

Generosity

Joy

Loving

Understanding

image of Patrick Luy at Homewood Care in Sydney

Effective stewardship

Expectation - full compliance with Aged Care Standards

Holistic Care - physical, emotional, spiritual, cultural

Integrity

Knowledge and understanding

Morals, values and ethics

Responsibility

image of Patrick Luy at Homewood Care in Sydney

Dignity

Due regard for other's feelings, wishes, choices, rights

Empathy

Kindness

image of Patrick Luy at Homewood Care in Sydney

Commitment to quality

Continuous improvement journey

Growing

Holding to a standard

Learning

Quality

Striving

Registered Nursing Staff


Qualified registered nurses are available to supervise and monitor our resident’s care and health needs. The registered nurse monitors medication and liaises with doctors to ensure our bespoke care.



Care Staff


A qualified carer is assigned to attend to the personal needs of each resident, giving the appropriate level of assistance required.


Activity Care Staff


A program is developed each week to provide activities which are designed to stimulate the mind, keep residents fit and assist then in meeting new friends. They can join the activities as they wish or alternatively, can be provided with material to enjoy at their own pace.


Kitchen Staff


Our experienced Chef and Kitchen hands provide delicious meals and snacks for the residents to enjoy that meet bespoke nutritional requirements.



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