homewood flower

CODVID-19

Homewood Nursing Home and Homewood Gardens

Precautionary Lockdown Notice

homewood flower

CODVID-19

Homewood Nursing Home and Homewood Gardens

Precautionary Lockdown Notice

homewood flower

Dear Relative / Carer / Visitor

As the COVID-19 coronavirus situation evolves, we want to reassure you that we are implementing all possible measures to prevent the spread of this new illness into our facilities and to protect our residents, staff and the wider community.  Please note, we do not have any confirmed cases of the virus in our facilities.

COVID-19 is a new virus, which means there is no immunity to it. The World Health Organisation has declared COVID-19 a pandemic, and evidence suggests that the risk is greater in older people.

In addition to our new Visitor Protocol and improved Infection Control Practices for all parties entering our facilities, we have now been advised that best practice is to initiate a precautionary lockdown of our facilities. This is not a decision we have taken lightly, however it is in the best interests of our residents and dedicated staff.

It is important and we strongly encourage you and other family or resident friends to stay in contact with your loved one. Our Operations Manager, Michael Pembroke, will be taking on the additional role as a dedicated Resident Communications Manager. So, if the resident you wish to contact does not have their own phone or electronic device you can arrange to contact them by appointment through our:

  1. Dedicated Cordless Phones, or
  2. Face to Face video calling utilising our new resident communication iPads (utilising either Skype or FaceTime).

Michael can be contacted by (direct) 02 9503 1836, (mobile) 0432 226 945 or (email) mpembroke@homewoodcare.com.au to schedule a video or phone call appointment.  Calls can be scheduled between the hours 9am-5pm Monday-Friday, 10am-4pm Saturday and Sunday.

In the event of special circumstances, such as an anniversary or birthday, or should there be any significant deterioration in the condition of your loved one, we will make visitation arrangements by appointment where possible. Please contact Michael to discuss arrangements in such circumstances.

We thank you in advance for your cooperation and understanding of our need to introduce these new lockdown facility isolation measures to protect our residents. On behalf of the entire Homewood Team we wish you all the very best in these extraordinary times.

If you have questions or concerns in relation to these temporary measures, please contact Michael Pembroke at 02 9503 1836 (direct), 0432 226 945 (mobile) or mpembroke@homewoodcare.com.au.

 

Kind Regards, 

Christine Farrell
Chief Executive Officer

homewood flower

Contact Us

If you would like information about admission, our levels of care and our facilites, you can call us by phone or email us directly.

reception@homewoodcare.com.au
60 Regent Street Bexley NSW 2207

homewood flower

Contact Us

If you would like information about admission, our levels of care and our facilites, you can call us by phone or email us directly.

reception@homewoodcare.com.au
60 Regent Street Bexley NSW 2207